Customer Data Insights
Know your customers: Everyone who creates an account is in the system — even if they haven't purchased a wash (yet). Once you know them, you can market to them.
Mosaic reports help you understand the nuances of your pricing strategy and benchmark your progress. Who bought, how much did they pay, which packages did they choose? It's all designed to help you spot trends and fine-tune your revenue.
How many single washes did you sell vs. how many were redeemed with points? How many subscriptions renewed, and how many washes did your subscribers actually use? Did someone cancel? Maybe you should reach out to them and see if they can be rescued. Knowing all of these details can help you take action.